Sources:
    Edit
    Topics:
      Edit
      Types:
        Edit
        of  1
        Expressing Appreciation for Customer Complaint

        Embed document

        Expressing Appreciation for Customer Complaint

        ABSTRACT

        One of the best ways to disarm a complaint is to thank the customer for making it. By showing your genuine appreciation for their taking the time to let you know about the problem, you impress your customers with your caring and your commitment. You may not be acceding to all their demands, but you communicate your willingness to listen and to respond with fairness. This is a personalized form letter that allows the customer service representative to provide the missing information about whether the customer telephoned or wrote a letter, what product was not satisfactory, and the appropriate contact person to be called for more information. l

        Edit
        Report copyright violation

        COMMENTS

        DOCUMENT INFO

        • TypeSample
        • PriceFree
        • FormatDOCX
        • Size75.6 KB
        • LanguageEnglish
        • Stacks0
        • Postedalmost 5 years ago
        • Authored-
        • Added byHashdoc Content Review
        Search in: