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        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery
        Setting Reasonable Performance Targets for Public Service Delivery

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        Setting Reasonable Performance Targets for Public Service Delivery

        ABSTRACT

        Reaching agreement on a reasonable performance target is a chenge, with costs associated with getting it wrong Attention in the literature has focused on the potential negative effects of gaming or of creaming However, even if there is no gaming or creaming taking place, there can still be costs associated with setting a level of the performance target that is either too low or too high On the one hand, if the negotiated performance target is too low, there is a strong risk that the target would be met without any change in behavior or performance from what would have been realized without a performance management system In that case, there would be no benefit-only the cost of covering the administrat ....read more

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        DOCUMENT INFO

        • TypeReport, Research Paper
        • PriceFree
        • FormatPDF
        • Size742 KB
        • LanguageEnglish
        • Stacks0
        • Postedalmost 4 years ago
        • Authored-
        • Added byHashdoc Content Review
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