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        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service
        Ticket Monsters of Customer Service

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        Ticket Monsters of Customer Service

        ABSTRACT

        Ticket Monsters of Customer Service All who have chosen the honorable path of customer service have encountered these tickets Be not afraid! Meet the monsters and learn how to vanquish them Zombie Tickets Zombie tickets refuse to die. No matter how perfectly the question is answered, the ticket just keeps getting back up for more. Enter: Agent Ben Zombie tickets can’t be solved with a simple answer. Eliminate the back-and-forth dynamic of email with a phone call and solve a ticket for good. When all questions are answered, ask to close the ticket. STEPS TO ELIMINATE ZOMBIE TICKETS 1 Include documentation and training on the dashboard so new customers can get a handle on products and services ....read more

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        DOCUMENT INFO

        • TypePresentation
        • PriceFree
        • FormatPDF
        • Size5.18 MB
        • LanguageEnglish
        • Stacks0
        • Postedalmost 4 years ago
        • Authored-
        • Added byHashdoc Content Review
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