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        Building Customer Loyalty Through Analytics in the Communications Industry: Getting Beyond Nice to Meet You
        Building Customer Loyalty Through Analytics in the Communications Industry: Getting Beyond Nice to Meet You
        Building Customer Loyalty Through Analytics in the Communications Industry: Getting Beyond Nice to Meet You
        Building Customer Loyalty Through Analytics in the Communications Industry: Getting Beyond Nice to Meet You

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        Building Customer Loyalty Through Analytics in the Communications Industry: Getting Beyond Nice to Meet You

        ABSTRACT

        This was one of the key findings of Accenture’s Global Consumer Research 2011. The survey found that 66% of consumers have changed providers over the past year, due to what they regard as poor customer service.

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        DOCUMENT INFO

        • TypeWhite Paper
        • PriceFree
        • FormatPDF
        • Size1.24 MB
        • LanguageEnglish
        • Stacks0
        • Postedabout 5 years ago
        • Authored-
        • Added byHashdoc Content Review
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